Privacy policy

At Mastering Therapy, your privacy is important to us. This policy outlines how we collect, use, protect, and disclose your personal information when you engage with our podcast website.

1. Introduction

This privacy policy explains how we collect, store, and use personal data you provide. By using our website or subscribing to communications, you consent to the collection and use of your information in accordance with this policy.

2. Data We Collect

We may collect the following types of personal data:

• Contact Information: Such as your name and email address, when you subscribe to our mailing list.

• Usage Information: Data regarding your interactions with our website, such as browsing activity or device details.

• Marketing Preferences: Information about your preferences for receiving marketing communications from us.

3. Use and Retention of Data

We will only use your personal data for:

• Communications: Sending newsletters, updates, or promotional content with your consent.

• Responding to Queries: Responding to any inquiries or requests you submit.

• Improving Services: Analysing usage data to enhance website functionality and services.

We will retain your personal information only for as long as necessary to fulfil these purposes or as required by law. After that period, your data will be deleted or anonymised.

4. Disclosure to Third Parties

We do not sell or rent your personal data to third parties. However, we may share your data with trusted service providers who help us operate the website and deliver communications (such as email service providers and analytics tools). These third parties are bound by confidentiality agreements and are only permitted to process your data for the agreed purposes.

We may also disclose your information to comply with legal obligations or to protect the rights, property, or safety of Mastering Therapy.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Monitoring and Enforcement

We regularly monitor compliance with this privacy policy. Any complaints or concerns regarding your personal data can be addressed by contacting us directly at [Insert Contact Details]. We will investigate and respond to your inquiry promptly.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Update or Correct your personal data.

• Withdraw Consent for marketing communications at any time.

• Request Deletion of your personal data.

To exercise any of these rights, please contact us at natalie@masteringtherapy.com

8. Cookies

We may use cookies to improve your experience on our website. You can manage or disable cookies through your browser settings, though this may affect website functionality.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect legal or regulatory changes or changes in our data processing practices. Any updates will be posted here, with an effective date noted.

Effective Date: This policy takes effect from 13/10/2024.

10. Contact Us

If you have any questions about this policy or your data, please contact us at natalie@masteringtherapy.com